Join London's most reliable heating network. Priority response, annual servicing, and zero excess fees.
The average emergency boiler repair costs £300–500. A Heat-Plex Care Plan starts from just £16/month — so when something goes wrong, you're at the front of the queue with no surprise bills. Cancel anytime, no exit fees.
A single emergency callout can cost more than a year's plan. Spread the cost and avoid expensive surprises.
Plan members jump the queue. When your heating fails, we'll be there faster than standard customers.
Sleep easier knowing your heating is protected. No worrying about "what if" during cold snaps.
Annual servicing catches problems early and keeps your boiler running efficiently for years longer.
Choose the level of protection that's right for your home
Annual Service + Safety Check
Peace of mind from just 53p a day. Yearly maintenance to keep your boiler running efficiently.
Boiler + Heating Controls Cover
Everything in Essential PLUS heating control repairs and priority call-outs. Just 79p a day.
Complete Heating System Cover
Our most popular plan — full protection for your boiler, radiators, and pipework. Just £1.05 a day.
Total Home Cover
Everything covered — boiler, heating, radiators, pipework AND drains. Never worry about an unexpected bill again.
Get the details
Simple monthly payments
We use GoCardless to collect payments securely by Direct Debit. It's the same trusted system used by thousands of UK businesses, protected by the Direct Debit Guarantee.
We'll call you to complete your GoCardless setup
For service plans that include reactive call-outs (Comfort, Premier and Ultimate), a fixed excess applies per engineer visit.
Your plan includes priority call-outs when something goes wrong. A small £60 excess per visit helps keep your monthly cost lower while ensuring fast, reliable attendance when you need it most.
More than just a service contract
Jump the queue when you need us most
Keep your boiler running efficiently
Repairs included in your plan
No surprises, easy budgeting
Regular maintenance prevents breakdowns
Help when you need it
We cover most boiler makes and models under 15 years old. We'll check your boiler is eligible before you sign up.
Most boiler failures happen in winter when you need heating most. Join thousands of Londoners already protected. Cancel anytime — no exit fees, no lock-in contracts.