Your maintenance partner, not just another contractor. Reactive repairs, compliance management, and priority response for managing agents and block managers across London.
We understand the pressures of property management. That's why we've built our service around what you actually need: reliability, speed, and clear communication.
Fast response to tenant issues. We aim to attend all emergency callouts within 60 minutes, standard repairs within 24 hours.
Dedicated phone line for property managers. Jump the queue and get priority scheduling for your properties.
Comprehensive job reports with photos, diagnosis, and recommendations. Perfect for freeholder reporting and audit trails.
Volume discounts for portfolio accounts. Transparent pricing with no hidden fees. Monthly invoicing available.
Account-flagged priority across all our systems. Your properties get VIP treatment, every time.
Single point of contact who knows your portfolio. Direct line, no call centres.
Whether you manage 5 units or 500, we have the systems and capacity to support your portfolio. From communal heating systems to individual flats, we've got the expertise.

Property managers with regular work can open a trade account for streamlined service and better rates. Perfect for managing agents and block management companies.
Prefer to call? 020 7622 0444
Comprehensive coverage for managed properties
Fast response to tenant-reported issues
Scheduled servicing and inspections
CP12, EICR, and EPC management
24/7 response for urgent issues
Heat interface unit specialist
Fast turnaround installations
Streamlined process for property managers
Call our trade line or log via our portal. Priority handling guaranteed.
We schedule and attend, handling all tenant communication.
Detailed job report with photos, diagnosis, and invoice.
"Heat-Plex handles all our reactive repairs. Fast response, professional engineers, detailed invoicing."
"We switched to Heat-Plex after years of unreliable contractors. Night and day difference."
"Their reporting is excellent. Makes our job so much easier when dealing with freeholders."
Open a trade account — priority scheduling, 30-day payment terms, and a dedicated account manager who knows your portfolio.